Category — 03

Unit economics. Does the math actually work?

Unit economics is where investors live. Growth metrics tell them you're getting bigger. Retention tells them you're not leaking. Unit economics tells them whether the engine is profitable — or whether you're paying a dollar to make ninety cents and calling it growth.

The ten metrics

Ten numbers your investor will ask about first.

Customer Acquisition Cost
CAC
The fully-loaded cost of landing a new customer. Sales, marketing, the SDR team, the tools, the events. Most operators undercount it by half.
Coming soon
CAC Payback Period
Months
How many months of customer revenue it takes to earn back what you spent acquiring them. The metric a board will grill you on harder than CAC itself.
Coming soon
Lifetime Value
LTV
The total gross profit you expect from a customer over their tenure. Sensitive to churn assumptions in ways most LTV models hide.
Coming soon
LTV:CAC Ratio
3:1 / 5:1
The investor's favorite shortcut for "does this business work." Above 3:1 you have a real engine. Below 1:1 you have a problem.
Coming soon
Magic Number
S&M efficiency
New ARR added in a quarter, divided by sales and marketing spend the prior quarter. The cleanest measure of whether your GTM engine is paying for itself.
Coming soon
Rule of 40
Growth + Margin
Annual growth rate plus operating margin. The single number that captures the growth-vs-profitability tradeoff. Above 40, you're a healthy SaaS. Below, you're not.
Coming soon
Burn Multiple
Burn / Net New ARR
Cash burned per dollar of net new ARR added. The newer, harsher cousin of Magic Number. Investors increasingly anchor on this in late-stage diligence.
Coming soon
Burn Rate
$ / month
Net cash out the door each month. Gross burn is what you spend. Net burn is what you spend minus what comes in. Track both. They tell different stories.
Coming soon
Runway
Months left
Cash on hand divided by net burn. The most important number on the board deck when burn is high and the most ignored when burn is low.
Coming soon
Quick Ratio
Growth efficiency
New + expansion MRR divided by churn + contraction MRR. Above 4 means you're growing faster than you're leaking. Below 1 means the bucket is winning.
Coming soon

How these connect

CAC and LTV are the unit. Rule of 40 and Burn Multiple are the system.

Unit economics splits into two layers. There's the per-customer math — what does it cost to acquire one customer and what are they worth? That's CAC, LTV, payback, and the ratio between them. And there's the company-level math — given how that unit math compounds, is the whole engine healthy? That's where Rule of 40, Magic Number, and Burn Multiple live.

CAC, CAC Payback, LTV, and LTV:CAC are a single conversation. You can't optimize one without affecting the others. Lower CAC by spending less on marketing and you'll likely see win rate drop, sales cycle stretch, and ACV shrink — which lengthens payback and lowers LTV. They move together. Track them together.

Magic Number and Burn Multiple ask the same fundamental question with different framing. Magic Number is the old-guard "is your sales and marketing engine paying back?" measure. Burn Multiple is the new-guard "is your entire company paying back per dollar of ARR added?" measure. Magic Number is operational. Burn Multiple is existential. Investors today ask about Burn Multiple first.

Rule of 40 is the synthesis. It captures the central tradeoff in SaaS — grow faster and burn more, or grow slower and operate profitably. Either path can clear 40. The companies that don't clear 40 are choosing both — slow growth and heavy burn — which is the worst combination on the board deck.

Burn Rate, Runway, and Quick Ratio are the survival metrics. Everything else can be theoretically healthy and you still go out of business if cash runs out. Runway under 12 months changes how you should read every other metric in this category. Under 6 months, none of the others matter.

Every founder I know who got into trouble with unit economics did the same thing: they looked at their CAC and their LTV separately, convinced themselves both were fine, and never multiplied the new-customer count by the cash gap between them. Payback period is what catches you.

Unit economics belong on every Monday scorecard.

Upbeat tracks CAC, payback, burn, runway, and the rest every week — so the math is fresh, not stale, when the board call comes.

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